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FAQ

Is it sufficient to present a copy of my driving licence / ID?

Unfortunately, a copy of your licence /id will not be accepted at the pick-up point. You will need to present the original document at pick-up.

If you have had your licence lost or stolen and have already booked a bike rental through us, we recommend that you either request a name change on the reservation to someone traveling with you, or cancel the reservation if this is not an option. If you change the name to a new main driver, remember that they will need to present all the mandatory documents in their own name at the pick up desks.

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