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FAQ

Can I change my dates and / or Locations?

Please send us an email with your request and your existing booking number.

Currently, we haven’t create an automated process where you can change the details of your booking. Please send us an email at info@grcycling.com with your request and your booking reference and our agents will help you out.

You can change the pick-up or drop-off date and time by going to the Manage Booking section of our website. Once logged in, click the “Amend / Update Booking” section and choose “Change dates / Locations”. Changes are possible up to your pick-up time, but are subject to availability.

Update: We are currently imlpementing a menu from where you can manage your booking my ambending or updating your order. We also take into account that in case you change the dates or times it might results in a price will change as a new booking needs to be created in the rebooking process. Any payments made will be transferred to the new booking and you will be either charged or refunded the difference. Cool euh?

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