Tag: Delivery & Collection service

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FAQ

Bike Rental Delivery at Athens Airport

Arrival gate for delivering you bike rental at Athens Airport

Rent your bike
booking.grcycling.com/airport

Can I have my bike rental delivered at the airport?

Yes! That is an exciting and straightforward service we have designed. You are welcome to use it start your cycling days by driving to your destination without entering the busy roads of Athens centre.

I have rented a car, can we meet there to collect my bike?

Renting a car upon your arrival, is the most common scenario. In that case, the only thing we would need

  • is your inbound flight
  • time of your scheduled arrival
  • the car rental company you will use

and we will meet you there.

Can I rent a rear bike rack?

In the case your rental car is not big, or there is no space to get the bike in the passenger’s cabin along with the rest of yours belongings, our staff can can provide you with a rear rack with straps. Using the rack you will be able to transfer the bike(s) at the back of the car, with no ability to easily open the trunk door (the bike is going to be placed there, that makes sense right? 🙂 )

We will the bike rack fit on my rental car?

Based on our experience, our bike racks normally work with those affordable series of rental cars. The key here is the rear door (trunk); it has to be framed with metal components, which will allow a safer attachment of the rack’s straps. Typically, in affordable series rental vehicles (small, city type) that is the norm and we expect no surprises with mounting the rack. However, and sadly enough, the only way for us to truly know if mounting the bike rack is possible or not, it going to be when we meet you at the airport. In the unlikely event that we fail to mount the rack, we will help you disassembling the bike and try to fit in the car. If the case all efforts fail, resulting in you not being able to enjoy your bike during your vacation time, there will be no charge for the bike rental, other that the amount of us getting to airport. (We will issue a full refund expert for the amount of €60)

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FAQ

How the delivery costs are being calculated? Is booking earlier better?

A van carrying rental bikes ready to deliver them everywhere.

A lot of cyclists ask us for more information on the delivery costs, since those can significantly impact the order’s total amount. Below, we share a few insights and examples for you to understand more how this works.

An overview of a sophisticated, complex system makes the pricing.

For years now we collect a lot of data for the locations cyclists prefer to rent a bike. At the same time we have modelled how our operations should work in order to ensure efficient occupations of our resources, increased bike availability and respect for the environment. All these parameters are constantly being calculated from our booking servers, aiming to find the optimal scenario for every request. Therefore, the moment you select your location and your desired bikes, this complex system checks the availability and once the bikes are available, it factors in where there are located, where were are our van and which is the most cost effective way to delivery to you.

Perhaps sharing a example would make things a bit easier.

Example 1: On 1st of May, one of our cycling vans is scheduled to travel from the city of Kalamata to Athens. At the same time a cyclist is looking for a bike in the region of Corinth for the next day, the 2nd on May. This bike happens to be located in Kalamata. In that case the delivery costs would only reflect the fees for storing the bikes at our Corinth Hub for one day, since Corinth imposes no deviation time to the scheduled van’s route from Kalamata to Athens.

Example 2: Additionally to the above, a cycling group, which resides at Kiato, a town 30 minutes of driving away from Corinth, requests for 4 bikes on the 2nd of May. The system checks the availability and finds out that the optimal scenario would be to allocate 2 bikes in Kalamata, which will be shipped with the cycling van used in the example 1, at no cost, and 2 bikes from our hub in Athens. Here, the costs are calculated based on storing 2 bikes in our Corinth hub, plus the intra-transfer for 2 bikes from Athens to Corinth and the employment service from Corinth to Kiato.

Complex scenarios: In the cases where a request has a more complex impact on our operational load, the software can also advise our operation team to spend the night at the place en route to our delivery destination.

Fun fact: for the wildest of cases, the software might recommend our ops teams to… camp. That really blows our mind!

The earlier the better, fair pricing for all any time.

Approximately 70% of our resources (bikes and cycling vans) are allocated at least 6 months before. That gives us a great opportunity to plan and offer you the best possible rates. Therefore, last minute bookings is possible to come with a premium, since the bikes availability is not elastic, mainly due to already confirmed bookings and fixed transportation van routes. We refrain from making last minute offers, since such practise increases the exposure of our delivery service to unforeseeable events (e.g. a bike is destroyed and finding a replacement for the bookings to follow might result a great cost for us), therefore we strongly recommend all cyclists to confirm their bikes the soonest they have their travelling plans confirmed.

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Blog

Rent your bike everywhere in Greece

Cyclists are cycling uphill and they smile, enjoying their bike rental

We are passionate about cycling, something that makes us quite excited to support you in any kind of cycling activity you are planning. Therefore we have created an exciting service to set absolutely no limits when you plan a cycling trip.

Athens, Peloponnese or Greek Islands?

There is no problem for us to deliver your bike anywhere. Through a complex network of partners and storage hubs scattered out through all Greece, we created a reliable and efficient service to ensure you get your bike in every town or region in Greece

Plan your trip with no restrictions: different start and finish locations

Currently our software, using advanced algorithms, predicts the availability and calculates how we should run the logistics so that you to get your rental bike from one place and drop it off at another. It also combines shipments and rental orders from other cyclists, who have rented their bikes in regions close to you, always ensuring the best possible offer.

The only thing our system would require is for you to select those two location. Leave all the rest to us.

Book your flights on different airports

Many cyclists take advantage of the huge discounts offered by the airlines early in the year. That may results flying in and out, not only to offer a great opportunity to connect the destinations where the airports are found, but only to come with a very attractive pricing. Some of those “exotic requests” we had the chance to work on was:

  • Thessaloniki to Athens
  • Athens to Kalamata
  • Athens to Mykonos or Rhodes
  • Ionannina to Kalamata

and many more.

So what are you waiting for? Browse through our routes, combine them in every way you want and plan the trip of your life. No compromises, no restrictions.

Note: Developing this project took us 2 years and a lot of feedback from the cycling communities from all around the worlds. We really hope that you like it 🙂